• Responsible for cooperation and negotiations with Major (Corporate and Government) customers. • Revenue increase from portfolio of actual and future Major customers on a profitable and sustainable manner. • Building and maintaining multi-level relationship on the VP/CXO management level and attending relevant industry/customer events to meet and develop contacts. • Establishing the present and future needs and creating value for the customers. • In-depth Knowledge of Telenor brand value offering through maintaining a thorough knowledge of the Telenor value proposition across all product lines, internal business rules and information, adopted sales techniques, customer business operations (at least at industry vertical level) • Sales Planning in terms of seeking and creating opportunities throughout customer portfolio, preparing sales plan for every account, be aware of potential setbacks and develop contingencies to overcome them. • Delivering results with focus on consistently renewal the contracts with existing customers, meeting related targets, profitability and revenues maximization.
Managing the portfolio of 50-60 Telenor Key Account customers with goal to increase the customer satisfaction ratio; Managing the NBG territory with predetermined potential customer base for the new acquisitions, and existing customer base for recognition of the uncover opportunities (potential upsell and cross-sell), and the customer maintenance in order to develop partner relationship with customer centricity.
• Provides strong support to Business Sales in Advanced Solutions sales (Fleet Management, Workforce Automation, Business Internet Links, Blackberry, M2M), Internet and Email solutions (Telenor Internet, Mail pro), etc.; • Handle requests from Corporate, Government, SME and Product departments regarding customers needs; • Data base analysis to generate sales leads; • Contributes in providing technical content for sales proposals and presentations for clients; • Perform tests of new devices and become expert in phone operating systems; • Find ways to optimize current sales operations, procedures and daily business; • Help in development of Advanced Solutions trainings and manuals; • Assist in the execution of sales strategy.
• MS Dynamics Launch 2011. event manager (Grand Casino, Belgrade) • Cooperation with Microsoft partners • MS Sinergija 11 conference track manager (Sava Centar, Belgrade)
• Member of core organizational team in charge for Sinergija 10 • Account manager • EXPO zone manager • Microsoft Sinergija Facebook and Twitter page Administrator
Bachelor of Science
Concentration: Marketing Management
Activities: ESTIEM, Student representative of the Faculty of Organizational Sciences
A1
Concentration: German language
Concentration: Applied Sciences & Mathematics
Activities: President of the Student Parliament
Marketing, B2B Sales, Corporate Affairs, IT and Automotive industry, Photography, Motorsports, Technology and Innovation.
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